This site uses cookies to their capabilities and to send you advertising and services in line with your preferences. If you want to learn more or opt out of all or some cookies, click here. By closing this banner, scrolling through this page or by clicking any element its consent to the use of cookies. close
Call us now: +39 328 2811034
Video ExaSkill SET -32-

Outlet

» All specials

PayPal

Terms and conditions of use

Warning

All items in the Castle of Art's Alessandro Parrini are NOT suitable for children under 14 years.

By confirming the purchase order, you accept the terms of sale expressly declaring to have more than 14 years; it is not possible to investigate the veracity of the statement, Castle Art's will not accept any liability for false statements.

Shipping & Delivery

When ordering, the customer can choose from the following shipping methods:

Economy only available on small hills, on this service is not provided for tracking the shipment, Castle Art's assumes no responsibility in the event of non-delivery or loss of the same package.
The service delivery Italian Post Office are on average 7 working days.

SDA Express Courier (service to ITALY) on this service is provided tracking the shipment through the carrier's website, Castle Art's announce the successful delivery and related links on which to check the status of the consignment. Castle Art's assumes no responsibility in the event of non-delivery or loss of the same package.

I own the SDA delivery time is 24-48 hours from collection at Castle Art's

Shipments can be tracked on the DPS website via the shipping code that the customer will receive through email.

Corriere Espresso UPS (service FOREIGN) on this service is provided tracking the shipment through the carrier's website, Castle Art's announce the successful delivery and related links on which to check the status of the consignment. Castle Art's assumes no responsibility in the event of non-delivery or loss of the same package.

Delivery of its UPS are of 24-48 hours from collection at Castle Art's

Shipments can be tracked on the UPS website via the shipping code that the customer will receive through email.

To practice the courier delivery without notice. In case of absence of the recipient will receive email notification of delivery, the customer must call and schedule an appointment with the specific courier

In case of failure to deliver the goods will be returned to the sender's Castle Art, which will cancel the order and to refund the amount paid deducted additional expenses made.

On receiving the goods the customer is required to check
- Matching the number effective necks than indicated in the transport document;
- The integrity of the packaging that is not damaged, wet or altered even in the closing materials
Any anomalies above must be immediately reported to the courier on the shipping document by putting the words "subject to control commodity reserve" and timely notice Castle Art's through email info@castlearts.it

Time order fulfillment

For products for immediate delivery, the order will be processed within 3 working days from the date of confirmation of payment occurred.
For products not in stock will be the timing indicated directly from Castle Art's through email. The delivery times indicated are nonetheless purely indicative and not binding.

Shipping cost

ITALY
- Free shipping on orders over € 99.00
- Economy € 5.00 (if selected)
- SDA Express Courier € 8.90

EUROPEAN UNION
- Free shipping on orders over € 175.00
- Economy € 5.00 (if selected)
- UPS Express Courier € 14.90

USA
- Free shipping on orders over € 255.00
- Economy € 5.00 (if selected)
- UPS Express Courier € 24.90

OCEANIA
- Free shipping on orders over € 255.00
- Economy € 5.00 (if selected)
- UPS Express Courier € 28.90

Payment methods

Paypal transfer (only by FOREIGN option available)

Recharge your Postepay
Data for recharging: POSTEPAY n. 4023600916925094 headed to PARRINI ALESSANDRO
Tax Code: PRR LSN 77R10 D612S
transaction cost € 1.00 (at the customer)

Bank transfer
for the transfer: IBAN IT97H0325302805000000000519 - c / c payable to PARRINI ALESSANDRO
Banca Federico del Vecchio Ag.5 Florence
Variable cost of the operation (at the customer)


complaints

Any complaints will be notified in Castle Art's email info@castlearts.it
All complaints must always be sent indicating all necessary data: name, address, phone, email

Right of withdrawal

The right of withdrawal is regulated by Legislative Decree. N. 206 of 06/09/2005. And 'regulated by law if the customer (ie a person who buys goods for purposes not related to his professional activity) has the right to terminate the purchase contract for any reason. They can not exercise the right of withdrawal Customers who purchase with VAT
To exercise this right, the customer must send Bruja Clothing within 14 working days of receipt of the goods. The notice of withdrawal must be sent by any means to Castle Art's Alessandro Parrini via F.Grifeo, 11 / R - 50141 - Florence, or by email to info@castlearts.it
They can not exercise the right of withdrawal customers who purchase with VAT, or any goods made to measure.
The right of withdrawal is subject to the following conditions:
- The law applies to product purchased in its entirety; you can not exercise withdrawal on only part of it (ex .: accessories, etc.);
- The products must be whole, complete in all its parts, not removed and returned in original packaging that preserves the integrity.
By law, the shipping costs for return of the asset are charged to the customer.
When returning complies Castle Art's will carry out a full refund within 14 days of receipt of goods.

Jurisdiction

The sales contract between the customer and Castle Art's is concluded in Italy and regulated by Italian law.
For the solution of civil and criminal litigation arising from the conclusion of this sale contract,
if the customer is a consumer, the local jurisdiction is that of the reference hole of his town of residence;
in all other cases, the local jurisdiction is the only forum in Florence

Terms of Purchase

All the selling prices of the products shown in www.castlearts.it site for which an offer to the public are FREE of VAT and all other taxes, in accordance with art. (You control the number) Flat-Rate Regime
They will be charged to the customer shipping costs, clearly displayed before completion of the order.
All prices listed in the windows, tabs and products during the purchase phase will be quoted in Euros.

Privacy Policy

By registering at the site of www.castlearts.it your data will be transmitted and treated within the utmost respect for privacy laws.
It will be used for the sole purpose of completing orders or, subject's prior consent, to send new letter
Under Law No Law 31.12.1996. 675 (Law on the Protection of Privacy) Castle Art's informs that: The score by noting that personal data communicated and / or exchanged, even when informative prior will be handled pursuant to the effects and with the purpose 'of where: Art. 12, paragraph 1, letters b), c), d) and f) of the Law nr. 675/96 and subsequent amendments and additions.
Furthermore, there is understood that the client expressly consents to the transfer of personal data within the meaning and the effects: Art. 28 paragraph 4 letter a) of Law no. 675/96 and, anyway, their communication and dissemination within the meaning and the effects: Art. 20 paragraph 1 letter a) of that Act. The processing of personal data has the exclusive purpose 'to perform adequately its business. The data will be stored in computer systems and paper. The data may be disclosed to third parties (banks, companies related to us) exclusively for the conduct of the business relationship with the customer.

Customer service

To support the customer purchase, Castle Art's staff provides the following email address: info@castlearts.it